PALA Training Snacks – Beef Heart – 100gr

Received amazing help after abnormal blood test results at the vet; very involved and expert advice! The dog is recovering quickly after starting an adjusted diet. A solid 5 stars for the whole team!

Good selection and even better advice upon request. Highly recommended. And not just for big dogs, but also for small or medium :)

Professionals. And very flexible. Received great help!

A very pleasant experience that I would like to share with you. Our 5.5-year-old dog, Teun, had bad breath, and during a visit, I asked Isabel if she had anything for it. Before she said anything, she first carefully examined and observed Teun. She ruled out a dental problem almost immediately and looked for the cause more in the gastrointestinal area. She advised having a comprehensive blood test performed by the vet so that a clear picture could be formed. Isabel suspected that Teun might have a B12 deficiency, and she predicted it so well. It turned out Teun did have a B12 deficiency: an underactive thyroid and significantly elevated liver values. I am so glad I followed her advice. Teun is receiving B12 via injections. He benefits noticeably from this, and the foul smell from his breath has also decreased significantly. It is very nice to receive honest and objective advice. Our vet hadn't thought of this. Thank you, Isabel. You're the best and what a lovely shop you have with beautiful products. Love, Dimitri and Teun

I would like to thank you for whole team for fast delivery, ordered dog food on Tuesday ,even I live in Ireland received parcel on Saturday great job I appreciate thank you 👏👏👏

I received very expert nutritional advice. The advice I received here finally put the veterinarian on the right track. Thanks to a combination of vitamins and diet, I have a much happier dog!

Good and responsible food and snacks

Although we are very happy with our veterinarian, we continued to struggle with our dog Pluto. We tried and avoided everything, but the poor animal was constantly plagued by itching and all kinds of irritations/pains after eating. In the end, we were at our wits' end. After more than 6 years of "fresh food," we switched to anti-allergy kibble and then to cooked pork, but none of it offered any relief. Eventually, we ended up at Big Dog Company and ordered duck meat there. He ate it reluctantly, and here too, there was no improvement. At Big Dog Company, we got in touch with Isabel; she analyzed the situation and came up with advice, including about vitamin B, which had previously been dismissed by the vet. We were also advised to go for injections instead of tablets. (Even though we had been told elsewhere that this actually doesn't matter that much...) Then we received some—all free!—advice regarding certain anti-itch remedies, were advised to stop eating the duck meat, and even told why. To top it all off, we were allowed to return the leftover duck meat. Or asked if we would "please pay half of the shipping costs." Well, my wife and I didn't agree with that; after so much free advice, a contribution towards the shipping costs on top of that, while Isabel had already assisted us so incredibly well—and again, entirely free of charge and with a great deal of "love for her profession"—with advice and practical help. We wanted (naturally) to pay the full shipping costs. And an extra €75 for all the trouble. However, Isabel refused to accept that: "That is my job," she argued. Rarely, if ever, have we experienced so much unconditional commitment as at Big Dog Company!