Big Dog, located at Oudedijk 229B
3061 AG Rotterdam, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
https://www.bigdog.nl
Oudedijk 229B
3061 AG Rotterdam
06 5103 4581
Isabel Koutzarov is the Data Protection Officer of Big Dog. He/she can be reached via ikoutzarov6@gmail.com
Personal data that we process
Big Dog processes your personal data because you use our services and/or because you provide this data to us yourself.
Below you will find an overview of the personal data that we process:
– First and last name
– Address details
– Telephone number
– E-mail address
– Information about your activities on our website
– Internet browser and device type
– Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at ikoutzarov6@gmail.com and we will delete this information.
For what purpose and on what basis do we process personal data?
Big Dog processes your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or advertising brochure
- Being able to call or email you if necessary to provide our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- Big Dog analyzes your behavior on the website in order to do so improve the website and tailor the range of products and services to your preferences.
– Big Dog also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision-making
Big Dog does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of Big Dog).
How long we keep personal data
Big Dog does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data > 5 years > Reason
Personal data > 5 years > Reason
Address > 5 years > Reason
Sharing personal data with third parties
Big Dog does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Big Dog remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Big Dog uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Big Dog uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we already informed you about these cookies and asked your permission to place them.
You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.
For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Big Dog and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to ikoutzarov6@gmail.com.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Big Dog would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Big Dog takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via ikoutzarov6@gmail.com